auPay User Registration Agreement

Version: v1.0

Effective Date: October 13, 2025

1. General Provisions

1.1 This auPay User Registration Agreement (hereinafter referred to as the “Agreement”) is entered into by and between you (hereinafter referred to as the “User” or “you”) and auLink Interactive PTE. LTD. (hereinafter referred to as the “Platform” or “auPay”).

1.2 auPay is a centralized digital asset wallet and related service platform lawfully established and operated in Singapore.

1.3 Before registering, logging in, or otherwise using the services provided by auPay, you are required to carefully read and fully understand all terms and conditions of this Agreement.

1.4 By clicking “Agree”, completing the registration process, or using any of the Platform’s services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement and all related policies.

2. Definitions

Unless otherwise stated, the following terms shall have the meanings set forth below:

  • Platform: Refers to the auPay digital asset wallet and related service systems.

  • User: Any natural person or legal entity that registers for, accesses, or uses the Platform.

  • Digital Assets: Cryptographic tokens or stablecoins issued based on blockchain technology, including but not limited to BTC, ETH, and USDT.

  • Wallet Services: Services including the custody, deposit, withdrawal, and transfer of digital assets.

  • KYC: Know Your Customer procedures conducted for identity verification.

  • AML/CFT: Anti-Money Laundering and Counter-Terrorist Financing obligations.

3. Acceptance and Applicability

3.1 This Agreement, together with the Privacy Policy, fee schedules, risk disclosures, and other applicable rules published by the Platform, constitutes the complete agreement governing your use of the services.

3.2 In the event of any inconsistency between this Agreement and other rules, this Agreement shall prevail unless otherwise expressly stated.

4. Eligibility and Compliance

4.1 You represent and warrant that:

  • You are at least 18 years of age and have full legal capacity;
  • You are not listed on any sanctions, restricted, or prohibited lists;
  • All information provided by you is true, accurate, and complete;
  • You will not use the Platform for any illegal or prohibited activities.

4.2 The Platform reserves the right to conduct KYC, AML, and CFT checks in accordance with applicable laws and regulations.

4.3 If a user fails to pass compliance reviews, the Platform may restrict, suspend, or terminate the provision of services.

5. Services

5.1 The Platform provides the following services (subject to actual availability):

  • Creation and management of digital asset wallet accounts;
  • Deposit, withdrawal, and on-chain transfer of digital assets;
  • Access to transaction history and account balance information;
  • Customer support and security-related notifications.

5.2 The Platform does not provide investment advice and does not guarantee any returns or profits.

6. Account Security

6.1 Users are responsible for safeguarding their account credentials, including usernames, passwords, verification codes, and any other security information.

6.2 All actions conducted through a user’s account shall be deemed to have been performed by the user.

6.3 The Platform shall not be liable for any losses resulting from the user’s failure to properly safeguard their account or devices.

7. Fees

7.1 The Platform may charge reasonable fees for certain services, as disclosed through official announcements or fee schedules.

7.2 The Platform reserves the right to adjust fees with reasonable prior notice.

8. Prohibited Activities

Users shall not engage in any of the following activities through the Platform:

  • Money laundering, fraud, terrorist financing, or other illegal activities;
  • Registering or using accounts with false or misleading information;
  • Violating any applicable laws, regulations, or international sanctions.

The Platform reserves the right to investigate suspicious activities and report them to relevant authorities in accordance with the law.

9. Risk Disclosure

9.1 Digital assets are subject to high market volatility and may result in significant or total loss of value.

9.2 As a centralized custodial wallet, the Platform manages digital assets on behalf of users, and such services may be subject to risks including cyberattacks, system failures, or service interruptions.

9.3 Users acknowledge and accept all risks associated with the use of the Platform.

10. Data Privacy

10.1 The Platform processes personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

10.2 User information may be collected, used, and processed for compliance, risk management, and service optimization purposes.

10.3 Except as required by law or with the user’s consent, the Platform will not disclose personal data to unrelated third parties.

11. Intellectual Property

All trademarks, systems, interfaces, software, documentation, and related intellectual property on the Platform are owned by the Platform or its licensors.

Users may not copy, modify, distribute, or use such intellectual property for commercial purposes without prior authorization.

12. Account Termination

12.1 Users may apply for account termination after completing asset withdrawal and compliance procedures.

12.2 The Platform reserves the right to suspend or terminate accounts in the event of violations of this Agreement or applicable laws.

13. Limitation of Liability

To the maximum extent permitted by law, the Platform shall not be liable for losses arising from:

  • Failures or disruptions of blockchain networks or third-party services;

  • Force majeure events;

  • User errors, negligence, or violations of this Agreement.

14. Governing Law and Dispute Resolution

14.1 This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore.

14.2 Any dispute arising out of or in connection with this Agreement shall be resolved through amicable negotiation. If no resolution is reached, the dispute shall be submitted to the competent courts of Singapore.

Email: info@aupay.one

Customer Support: As available through the Platform

15. Miscellaneous

15.1 This Agreement constitutes the entire agreement between the parties concerning the subject matter herein.

15.2 If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.